Return Policy Page

Returns & Refunds

Conditions for Returns

  • The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
  • The product must include the original tags, user manual, warranty cards, freebies and accessories.
  • The product must be returned in the original and undamaged manufacturer packaging / box.
  • If the product was delivered in a second layer of packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.

At Gadgets Fair, we’re committed to you. We’re able to offer you amazing discounts because we don’t house inventory after our sales end, and therefore cannot process returns except in very limited circumstances. The goods you order, are directly shipped from our China warehouse to your doorstep and therefore cannot process returns except in very limited circumstances.
Clothes, Shoes, Bags and Fashion Accessories, following terms and conditions, apply:

  • Damaged product: Please check while you receive the product from the courier company. If it's damaged, kindly return it back to the delivery man immediately. Accepting a damaged product will render the return policy ineffective.
  • Wrong delivery: The product delivered, doesn't match with the order details. (e.g customer ordered size 40 shoe, we sent size 42).
  • Incomplete Product: For multiple items sometimes some suppliers in China delays the delivery. In that case, we send you the goods which we already received in our Local warehouse. So in this case, please wait another week, to receive other items. You can also track your order from
  • Exchanges. We do not accept any Product Exchanges.

If your case should match any of the above-mentioned categories, please take a few close-up photos of the product, attach them to an email mentioning the issue along with your order ID number and fill out the form here Once you have submitted for a dispute, kindly allow our dedicated disputes team to investigate the issue and they will get back to you within 5 to 7 working days with a resolution.

All Electronic Item: You must collect the electronic product by yourself in front of the delivery person. If it's DEAD ON ARRIVAL/BROKEN/DAMAGED please return it immediately. Once a delivery person leaves your house premises, you will not be eligible for a refund.

The return policy is ineffective if:
•    More than 72 hours have passed from the time of receiving the product (size issue only).
•    Product color varies due to photography, lighting sources, or your monitor setting.
•     Size difference within 1-4 CM due to measurement standards of different manufacturers.
•    Not satisfied with the quality.
•    The product has been used.

On Order Over ৳3000
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